Client Services Professional

No Scripts. No Excuses. Just CARE.

At AllTech Services, Inc., we don’t just answer phones — we lead the charge in transforming the home services experience. As a Client Services Professional (CSP), you’re not a receptionist or a call-taker — you’re the voice of our mission.

Every call you take is a chance to prove that real customer care still exists. Every conversation is a test of your focus, empathy, and hustle.

If you’re ready to step up, stay sharp, and make every interaction count — welcome to AllTech.

Who We Are

We’ve spent over 20 years earning Northern Virginia’s trust — and more than 35,000 five-star reviews — by putting people first. We’re not the biggest, but we’re the best because we live by one thing: CARE.

C.A.R.E. means more than words on a wall — it’s how we operate:

• Curiosity – Ask questions. Learn fast. Never assume.
• Ambition – Be the best at what you do — and never stop growing.
• Responsibility – Show up. Follow through. Own your work and your word.
• Empathy – Listen first. Help people. Make their day better.

We’ve been recognized as one of the Best Contractors to Work For (HVAC & Plumbing Magazine, Eastern Region) and a Best Workplace in Virginia (Inc. 5000) — and we’re just getting started.

What You’ll Do – Make Every Call Count

This job isn’t for the faint of heart. You’ll be the first person customers talk to when something goes wrong — and the one who makes it right.

You will:

• Lead with Empathy — listen like it matters, because it does.
• Use Curiosity to uncover needs and match customers with the right services.
• Show Responsibility by documenting every detail and doing what you say you’ll do — every time.
• Channel your Ambition to educate customers about Maintenance Plans and earn commission for every one you sell.
• Work with a tight-knit team that pushes for excellence and backs each other up.
• Represent AllTech with professionalism, compassion, and confidence — every call, every customer.

What You Bring

You don’t need to have all the answers — just the drive to find them.

You:

• Have call center or customer service experience (preferred, not required).
• Communicate clearly, with warmth and confidence.
• Thrive in a fast-paced, team-driven environment.
• Handle stress like a pro — calm, focused, and reliable.
• Take pride in accuracy, follow-through, and doing things the right way.
• Are ready to grow in a company that invests in people who give a damn.

What We Offer – CARE in Action

Health & Wellness

• Aetna Health Plans — low deductibles, 80% of premiums covered
• Vision & Dental — including orthodontics and eyewear
• Wellness Program — free mental health sessions, preventive diagnostics, chiropractic care, and more
• Company-paid life insurance ($25K), plus disability options

Financial Benefits

• Weekly pay via direct deposit
• Performance bonuses for CSPs and dispatchers
• 401(k) with a true 4% match from Day 1 (Traditional & Roth)
• Tuition reimbursement — we invest in your ambition

Time Off

• 80 hours PTO + 8 paid holidays (including your birthday and the day after Thanksgiving)

Workplace Perks

• On-site gym, lockers, and showers
• Full kitchen with pizza oven, omelet bar, and air fryer
• Team events, food trucks, happy hours, birthday parties, and family fun days

This Isn’t Just a Job — It’s a Career Built on CARE

We’re not hiring seat-fillers. We’re hiring difference-makers — people who can think fast, stay kind, and bring purpose to every call.

If you’ve got Curiosity, Ambition, Responsibility, and Empathy in your DNA — and the grit to back it up — then we want you on the team.

Apply now. Step up. Let’s transform the customer experience — one call at a time.